Most problems can be solved by your program, including resetting your password or changing your name. If you require technical support, contact your program's administrator, who will then contact us for assistance if they can't solve your issue.

Trajecsys will provide a full refund for up to 30 days from the date of the first clock in, or from the date of the first completed evaluation. We will contact your program's administrator to confirm their agreement with this request.